WHAT IS THE SHIPPING AND DELIVERY TIME FRAME?
When placing your order please note the following normal delivery times for most products:
- 7-14 business days for most printed products during standard times. During peak seasons and holidays expect a longer production schedule.
- If you have not received your order within the time frame above, please do not hesitate to contact us and provide your order number to expedite the process.
CAN I GET FREE SHIPPING WITH MY ORDER?
- We always offer free shipping without tracking.
- No promotion code is required.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Items must be in unused condition to be accepted for a return.
We will always strive to provide the best customer service possible, do not hesitate to contact us at hello@pumppeelz.com
Our Story
We founded Pump Peelz in 2011 to help people with diabetes live with more confidence by turning insecurities associated with wearing a medical device into a form of individual self-expression.
Shortly after I was diagnosed with Type 1 Diabetes, I found myself getting frustrated trying to conceal my insulin pump. I knew there had to be a better way.
Together with Scott, my boyfriend at the time and now husband, we decided to try and make a difference by creating fun products that would help kids and young adults living with the disease.
PumpPeelz.com was born out of that mission.
Our Mission
The Pump Peelz product was created through online collaboration with the diabetes community. Our goal is to help empower people with diabetes to express themselves and be proud of their ability to manage the disease.
Our only hope is that one day we can move on from this business because of a cure or better treatment for everyone.
Our Vision
To become the source for highly personalized, fun, and artistic medical accessories for individuals, hospital systems, and care givers.
Our Leadership Team
Emily Imblum
Co-Founder and Person Living with Type 1 Diabetes
Emily is the creative force behind many of our unique designs, represents Pump Peelz at trade shows, and manages all of our marketing and content writing. Prior to launching Pump Peelz, she started her own professional photography business which she continues to operate today. Emily received her Bachelor of Science in Graphics and Multimedia from California University of Pennsylvania.
Scott Imblum
Co-Founder
Scott leads customer relations, business development, and sales. He is also the point person for questions about any of our products. Scott received a Bachelor of Music in Music Technology from Capital University and a Bachelor of Science in Commercial Music Technology from California University of Pennsylvania.
